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Business Enablement: Internal Processes
An important part of business enablement is the implementation of technology-driven processes that increase productivity. This is one of the many internal processes that I developed and implemented.
[Used with permission]
Creating Jira Tickets
Jira is used in Agile/Scrum environments to track issues, projects, and feature implementation. Our CEO wanted a standardized and consistent process for how all staff created and tracked projects, bugs and features.
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The instructional design process consisted of:
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Using Notion to create a process document for staff as a reference guide
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Creating gifs and screenshots that illustrate processes to accompany the instructional text
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Designing a slideshow presentation in Canva for the synchronous online staff training
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